By leveraging the different technologies the Intelligent Process Automation plattform can handle various types of documents. NLP is great for unstructured documents such as contracts, emails and letters. ML together with OCR can automate the extraction of both structured and semistructured data. Examples of this includes invoices, order documents, bank documents and return forms.
Are you processing a lot of documents in your organization? Emails? Invoices? Surveys? Pdfs or other formats? Then Intelligent Process Automation might be the solution for you. Intelligent Process Automation combines Intelligent Document Processing (IDP) and Robotic Process Automation (RPA), where IDP reads and extracts the data, and RPA analyses and performs the actual tasks. This could, for example, be extracting the data and then inputting it into a system. Here's one example of an IPA project that we've done:
One of AKOA's clients in the Real Estate industry manages tens and thousands of apartments. Every year, the Real Estate company has to ensure that the families living in social apartments are still eligible to do so, gathering information about the number of tenants and their overall income. Hence, the tenants need to fill out a standard survey and provide proof of their income. The survey data is read using Intelligent Document Processing, and analyzed by RPA, determining whether income statements indicate rent control.