⏰Time pressure: Due to the COVID-19 crisis many companies need a response to their application fast.
➡️ Solution: By using innovative RPA technology the duration of implementation can be reduced significantly.
🛡️ Security requirements: Banking processes must be followed strictly, at all times – even when things have to be done fast.
➡️Solution: In order to ensure double-checking, two robots working completely independent of one another have been developed so that the work of one robot, which processes an application, is checked by a second “approver” robot. Only complete congruence between these separated duties allows the closing of the application.
🕵️ Traceability: The automation must be traceable at all times in order to rule out any possibility of mistakes.
➡️Solution: By implementing complete data backup and a dashboard, traceability, and compliance with quality standards could be accomplished sustainably.