Also in the course of advancing digitalization, the FTI GROUP decided to introduce software robots and consequently robot-controlled process automation (RPA).
Together with the company AKOA, the IT environment of the group was first adapted to the framework conditions of RPA and several employees were trained in the UiPath software. As a result, the first process automation was successfully implemented in the tour operator's business units.
In addition to daily invoice processing, such as transferring invoice data to various financial systems or checking missing incoming payments in Accounting, the robots are used to prepare analyses.
Thus, in the Operations area, availability and booking request data were determined and compared with previous years. Based on the analyses, an automated MS PowerPoint presentation for the management level could be created by means of programming.
Further data queries took place in Controlling, among others. Taking into account the season and travel times, numerous MS Office Excel files were automatically downloaded for various destinations and the files were subsequently consolidated.
The tour operator uses additional robotic resources for frequent copy-paste activities or e-mail dispatch.